Missives from the 6th Floor

Dear Dan Berger (dberger(at)oubliette.org),

The following is a notice from eBay Trust & Safety regarding:

Item Number - 5814588198
Item Title - Palm Treo 650 UNLOCKED!!! USED ONE MONTH MINT W/XTRAS

Our records show that you were a bidder or buyer of one or more of this seller's items. We recently removed all of this seller's listings and have suspended the seller's trading privileges. Due to privacy concerns we will not be able to share further details related to this seller.

If someone claiming to be the seller asks you to complete a transaction outside of eBay, we strongly recommend that you ignore the request. Transactions for items listed on eBay that are completed outside of the eBay marketplace are not covered by the Buyer Protection services offered by eBay and can be highly indicative of fraud.

If you have not sent payment to the seller, we urge you to not proceed with the transaction.

If you have already paid, you may wish to pursue options to recoup your funds. Some steps you might take include:

1. Ask the seller for a refund
2. If you paid by check, ask your bank to stop payment
3. If you paid by credit card, contact your credit card company's security department
4. If you have made a payment by money order or wire transfer, you may contact that company for further information at 1-800-325-6000 (Western Union), or at 1-800-926-9400 (Money Gram)
5. If you paid with PayPal, review the Buyer Complaint Process at:

/csg/p?www.paypal.com/cgi-bin/webscr?cmd=p/gen/protections-buyer-outside

6. Review eligibility requirements for eBay's standard purchase protection program at:

http://pages.ebay.com/help/confidence/isgw-fraud-claim-requirements.html

There are many tips on how to protect yourself with any Internet transaction in the eBay Security & Resolution Center located at:

http://pages.ebay.com/securitycenter

Our goal is to ensure that your eBay experience is safe so that you can buy confidently. It is rare that something goes wrong with a transaction on eBay, but we're here to help you protect yourself in the event it does. If you have additional questions, please send us an email using the "Contact Us" link found on eBay Help pages. Do not respond to this email, as your reply will not be received.